Rosa Clara / Couture Club 7G165​

Returns Policy

Sale items are not returnable. Please ask any question before purchasing any sale goods from Chequers Boutique.

 

Should you wish to cancel or return your full price and not a sale purchase, you should email chequersboutique.info@gmail.com with your intention within 7 days after receiving the goods and return the goods forthwith to the address shown on the Returns Information included. 

You will need to return the goods with the original receipt to us in their original condition and complete with all labels.

If you haven't yet received your goods but are still in transit you will need to return them following the information already given.

Items such as hats, earrings and fascinators are not permitted to be returned for hygiene reasons.

Chequers Boutique is not liable for the cost of returning items. 

The item returned is still your responsibility until received by Chequers Boutique.

We strongly recommend that you return the goods via a delivery service that requires a signature on receipt, insurance to the purchase value and is track-able online.

All special orders and orders made to the customers specification are non-returnable.

Upon a return fulfilling all the above requirements a refund will be credited to your original payment method within 14 days.
Items purchased from outside of Europe, in addition to all or any of the above, the cost of customs vat, duties and brokerage.

These payments are to be paid at the time of shipping as goods received by UK customs will not be released until such has been paid.

Customers are advised to take out insurance for orders being sent out on their behalf. Chequers Boutique will not be held responsible for any breakages / damages during transit.

Chequers Boutique 

16 Queen Street 

Louth

Lincolnshire

LN11 9AU 

Help to ensure the quality of our products.

*Note: when trying on items of clothing do not remove labels. Please ensure that you are not wearing a perfume, or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation. Jewellery care guidelines: Avoid contact with perfume, deodorant, hairspray or water. Avoid scratching your jewellery by storing in a non-abrasive box or pouch. Handle with care and do not apply any unnecessary force.